Hello! I’m David Drake, the new CTO here at iCracked. I’d like to welcome you to the new and improved iCracked blog! We’ve updated the look and feel of the blog and will be delivering more regular posts so be sure to check back here for all kinds of news and announcements.
It has been quite a few months since our last blog post and a whole lot has happened with the company since then. Grab a seat and follow along to find out what we’ve been up to and discover what iCracked has in store for its iTechs and customers.
New Offices
iCracked is growing up so fast! To meet the increasing demands of our customers and iTechs, iCracked moved its headquarters into the beautiful Pacific Shores Center. Scroll down to take a peek inside iCracked HQ:
iCracked Mobile Response Unit parked outside the new offices

iCracked HQ at 1600 Seaport Blvd

Grumpy Cat welcomes you to iCracked HQ

Shipping up a package for an iCracked customer

We’re all really enjoying our new offices. Feel free to stop by and say, “hello” some time! Or, if you’re interested, join our team to see just how great working in this space is.
In the News and on The Muse
Since December, iCracked has been featured in the news all over the place. Whether it’s to showcase the successes of the company or to highlight the growing demand for mobile device buyback and repair, the news has been all over the place for us.
TechCrunch
YC’s iCracked is Blowing Up With a New “Uber” for iPhone Repairs Service
Yes, you can fix that smashed iPhone on demand now. That means no visits to the Apple store, or intensive DIY efforts.
CBS San Francisco
ConsumerWatch: Redwood City Company Offering Mobile iPhone Repairmen
Now, the fix is a phone call away. Redwood City-based company iCracked has figured out a way to fix iPhones with issues from cracked screens, water damage, and battery problems.
Consumer Reports
Replacing a cracked iPhone screen yourself is cheap — but challenging
Can you really replace an iPhone screen yourself? Yes, based on our test; we replaced screens with multiple samples of a kit we bought from Amazon.com.
The Muse
In addition to being featured in the news, The Muse has created a very cool profile of the company. Check it out to meet some of our team members, see more of our office, and find out more about iCracked.
New Design and Development Team
iCracked has been growing like crazy the last few months. Because of this, we’ve been adding some extremely talented people to our team. Our design and development team here at iCracked is exceptional, so allow me to introduce you to them!
PHIL KEYS – Portfolio
Phil is a passionate and experienced designer who’s heading up the HTML wrangling for iCracked. He’s responsible for the new website and the new look of the blog you see here.
KENRIK MARCH – LinkedIn
Kenrik is our lead iOS developer here at iCracked. When he’s not busy tackling code and taking feedback from iTechs, you can find him implementing APIs and producing awesome new features for our mobile app.
SARAH KUNS – Portfolio
Sarah Kuns is our wonderful creative director. She’s in charge of keeping iCracked fresh and interesting. Her vision is leading iCracked towards a brand spankin’ new website that will be sure to impress everyone.
LESLEE LAMBERT – LinkedIn
Leslee is the best thing that could ever happen to iTechs! Leslee continues to do a superb job ensuring our iTechs have all of their advertising and branding needs met.
DAVID DRAKE – Blog
As CTO here at iCracked, I’ve taken on the mission of updating and upgrading our entire website and platform to ensure we are ready for our new growth and future services. I’m incredibly excited to be involved with such a fast moving and successful company.
New Website
You may have noticed that the iCracked website has undergone some significant changes. The design and development team is working on an entire rewrite of the old website from the ground up. In the meantime, we’ve implemented some changes to make the site easier on the eyes and a lot easier for navigation. We’ve updated the look and feel from our old design:
We’ve also replaced our old customer shop. With our new and improved store, our offerings are better than ever:
We’re inviting everyone to take a look at what we have to offer. Whether you’re looking for a DIY kit for your broken iPhone 4S screen or wanting our unmatched mail-in services for an iPad 3rd generation battery replacement, our new store has got you covered.
Our new website also features our latest promotional video. If you haven’t seen it, you should definitely check it out!
The Future
With all of these changes, one might think the iCracked team could use a break! Well, we’re not slowing down for anything! We’ve got a whole bunch of exciting things in store for our customers and iTechs. We’re working on redoing our entire website from the ground up, providing a fresh and exciting new image for iCracked. We’ll be launching some new services soon that will continue to set iCracked apart as being the very best iOS repair and buyback service in the world.
You can follow us @iCracked or like us on Facebook for all the latest and greatest iCracked news and announcements.






