How to spot an A+ smartphone repair service

We teamed up with our friends at Pocket-lint for this guide to help you know what to look for in your smartphone repair service.

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iCracked, smartphone repair

You’ve smashed your iPhone. It wasn’t even a big drop but those sidewalks are unforgiving. Now, you have a thin slab of metal and glass splinters and you need a quailty smartphone repair option. So what’s next?

First, don’t beat yourself up. These things happen. A recent study showed that sports fans are particularly prone to phone accidents – 23 million Americans have damaged their phone while watching a sporting event. Around one in eight threw them across the room because they were excited, elated or furious sports. Just as many dropped them in their beers.

Holidays aren’t much better – one in eight damage their electronics during celebrations in the holiday season. And if it wasn’t the sidewalk you dropped it on but, in a public bathroom, know that you are not alone. Men most often break their cell phones in the garage, while women find the bathroom is the most likely place to break their phone.

Second, think carefully about what to do next. Of course, you need it repaired, to be working properly and for this whole sorry accident to become a distant memory. But not all repair services are equal and, therefore, neither are their repairs.

You don’t want the repair to work just fine for three months and a day, and then fail, if the service then says there’s a 90-day warranty on their work. A limited warranty is common among second-tier repair shops.

iCracked offers a lifetime warranty on all parts and labor. If the company you’ve come across offers less than lifetime, make sure the warranty is for two years at least (the average ownership of a device).

Have a broken iPhone? iCracked can help!

Repair Your Device

Get your device repaired at your home, office, or favorite coffee shop,
whenever and wherever you want.

iCracked hand-tests every single part before it sends them to its well-trained repair engineers, called iTechs, to use them. If the parts are not individually tested they could be faulty, so it’s important to assess that before they go into your device. Cheaper parts may save the repair shop money, but you’ll suffer as a result.

The latest smartphones use tough glass; mostly from Corning, whose Gorilla Glass is now up to its fifth iteration, and Japanese company Asahi, who makes Dragontrail glass.

Both are fairly scratch-resistant from keys and other sharp objects. While neither is unbreakable, the quality is something you’d quickly miss if the repair company gives you a lower-grade replacement.

A low-quality screen may look the same as a better one, but you may find it won’t behave the same as your original one. Often, the touch-sensitivity on inferior screens is poor, either unresponsive when you touch it, or is overly sensitive and ends up unlocking itself in your pocket. Few things are more annoying than when an important call comes in and, as you swipe the display, the phone won’t unlock and you miss the call. And, that’s before you even get as far as the dead pixels, erratic colours and other faults that can affect phone displays.

Other side effects from lower-quality parts are diminished battery life and batteries that overheat. One of the reasons people choose an iPhone, for instance, is for the build quality and exceptional components – do you really want cheap parts into your smartphone as replacement to save a dollar?

As well as iCracked, the engineers at the Apple Store use only the best quality parts and deliver a great result, but you do have to stand in line in the store for that service.

iCracked comes to you, whether that’s to your home, office or even your favorite coffee shop, so there’s no waiting in line and the repair is done expertly, quickly and before your very eyes.

Now you know what to look for when you do inevitably break your device.

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