REDWOOD CITY, Calif., June 20, 2012 – In just over twelve months, iCracked, the world’s largest iPhone, iPod, and iPad repair company, has quickly grown from 20 locations found only on college campuses to 200 spread all across the globe.
But these locations, otherwise known as iTechs, are not your average, brick-and-mortar locations. Instead, every iTech is one, mobile, on-demand iPhone repair technician that travels to the customer to repair their device right in front of them at a location of their choice. All the customer needs to do is call their local iTech and make an appointment. Every iTech repair also comes with a 99-year warranty and even a free bumper case, just so the customer doesn’t have to see the iTech again.
“Providing only the highest quality repairs is of course our number one goal,” said Anthony Martin, Co-Founder and VP of Business Development, “but providing an amazing customer experience through face-to-face interaction between the iTech and the customer is really what we strive for the most.”
Currently, iCracked has certified iTechs in 35 out of 50 states, as well as a handful of international iTechs in Canada, Australia, South Africa, Italy, Norway, the Netherlands, and Iceland. And for those individuals who do not have an iTech in their area, iCracked also offers both all-inclusive Do It Yourself Repair Kits for those who want to fix their device themselves and a standard Mail-In Service through the iCracked website.
Redwood City, CA – March 13, 2012– It should be no surprise that iCracked, the world’s largest iPhone repair company, was accepted into the 2012 winter batch of Y Combinator start-ups, a feat more difficult than being accepted into Harvard University.
iCracked is being given the once in a lifetime opportunity to garner invaluable advice and insight into the world of technological entrepreneurship from the best of the best in Silicon Valley. According to Wired Magazine, Y Combinator is “the most prestigious program for budding digital entrepreneurs” and the iCracked iPhone repair team is privileged to have this unparalleled opportunity.
While iCracked will be given an undisclosed amount of seed funding, the real value associated with Y Combinator is the immense amount of resources and networking opportunities the incubator provides. Y Combinator is a three-month program where startups are fine-tuned into something that investors will be extremely interested in funding. For the duration of the three months, Y Combinator hosts a weekly dinner where experts in some aspect of startups speak to the founders. Guest speakers often include investors, lawyers, other startup founders, executives of large technological companies, and more. YC-backed companies have access to a large “alumni” network where they are encouraged to seek knowledge and advice. Continue reading
iCracked Teams up with United Friends of the Children and LINC Housing to Open iPhone Repair Location in Long Beach CA
LONG BEACH, CA – February 21, 2012—iCracked, the world’s largest and fastest growing iPhone repair service, is proud to be working with United Friends of the Children, LINC Housing, and the City of Long Beach to open their first retail store. But most importantly, the iPhone repair location will be on the ground floor of The Palace, which was remodeled by LINC Housing, one of the key partners in the overall development, to house emancipated foster youth of California.
According to the United Friends of the Children, emancipated foster youth is a high risk group with 36% becoming homeless after leaving foster care. iCracked will hire store employees from a pool of former foster youth (ages 18-24) that will live above the store. By providing this group with a stable employment opportunity, these former foster youth are able to develop the skills and habits necessary to enter into society and succeed.
Redwood City, CA – February 16, 2012– iCracked Inc., the nation’s largest iPhone repair company, boasts an impressive 100+ iTech locations across the country, including six international locations in Canada and one in South Africa, with this list rapidly growing. But there is one area that iCracked unfortunately cannot reach with its iPhone repair technicians: the warzone.
With more than 200,000 personnel serving overseas, the United States military has a tough job of keeping all of its forces in touch with their family and friends back home. Although many overseas military personnel have access to phones to call home, none of them have the ability to repair these phones when they are damaged, severely limiting or completely preventing our armed forces from keeping in contact with their family and friends. iCracked first learned of this problem when the company received the following message in 2011:
Hi, I’m in the Air Force and currently deployed right now. I broke my screen and the home button is gone. Do you have a kit to replace the screen and home button? Can you please get back to me ASAP, so I could get this fixed and stay in contact with my family.